HSBC - Software Engineer/Corporate Functions IT
1 to 2 years
KNOWLEDGE · Knowledge of HR processes · Knowledge of analytical techniques · Educated to degree level (preferred - or alternatively considerably greater experience to support an analytical ability) EXPERIENCE · Experience of a working in an operational business environment (1+ yrs) · Experience of HR Technology and Release Process (1-2+yrs). Understanding of SAP Successfactors and/or Service Now Release Management preferred · Experience in implementing BAU change and releases across the HR landscape · Troubleshoot escalated outages and incidents and implement workarounds and short-term resolutions · Perform outage/crisis reviews, develop and manage preventative action plans · Experience of working in a multi-cultural environment – demonstrable ability to adapt to different cultures. SKILLS · Strong analytical, decision making, and problem solving skills · Strong Interpersonal and communication (both oral and written) skills · Ability to work independently.
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