Job Date:
2019-03-06

Job Title:
HCL Hiring CUSTOMER SERVICE REPRESENTATIVE

Company Name:
HCL Technologies

Education:
Relevant Degree

Experience Level:
freshers

Job Location:
Noida

Skills Required:
QUALIFICATION: To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process.
SKILLS: B Tech, B.Pharma, B.Tech, BA, BBA, BCA, BCom, BDS, BSc, B-Tech
EXPERIENCE: Fresher

Last Date:
ASAP

Apply Here

Disclaimer: This content is only for information purpose
Home | About Us | Privacy Policy | SiteMap | Disclaimer | Contact Us Share us Job openings [email protected] |
Whatsapp Us: 9100832766
Follow Us
✔ Like ✔ Share

lkgtopgjobs_facebook googleplus_lkgtopgjobs linkedin_lkgtopgjobs googleblogger_lkgtopgjobs flickr_lkgtopgjobs twitter_lkgtopgjobs youtube_lkgtopgjobs