Job Date:

Job Title:
Amazon Hiring Digital & Device Technical Support

Company Name:


Experience Level:

Job Location:

Skills Required:
Technical Knowledge:
Basic understanding of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies Ability to translate technical information / instructions into a simple language that would ensure seamless trouble shooting Ability to problem solve Awareness of latest trends and developments in the technology industry Demonstrate the ability to apply knowledge to new situations Be able to use judgement and common sense to answer customer questions Demonstrate willingness to share knowledge with team members and customers Consistently curious about technology
Communication Skills:
Excellent English communication skills (written, comprehension and verbal) Ability and willingness to communicate with others Ability to demonstrate empathy Ability to use effective questions Ability to demonstrate active listening Ability to communicate in a positive manner Good comprehension skills – ability to clearly understand the issues customers present

Last Date:

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